UK Visa and Citizenship Application Service

As first reported in our May 2018 Blog post, UK Visas and Immigration (UKVI) are introducing a new immigration application process.

This new application process is being launched with the assistance of private company Sopra Steria. The intention is to provide a unified, streamlined, and modernised service.

Much of the application process will be performed online. Biometrics will be provided at a variety of locations nationwide. These locations will be called 'UK Visa and Citizenship Application Service Centres' (UKVCAS).

When is the new service starting?

The current process for UK visa and citizenship applications, including submitting biometrics, will remain in place until 29 November 2018.

The first new Service Centre opened on 9 November 2018. The first centre was in Manchester.

Therefore, between 5 November and 29 November, applicants will have the choice of using the existing process, or the new process.

How will the new service work?

The aim is to allow applicants to submit as much as possible online, using digital copies of the necessary documents. In particular, in most cases, applicants will not have to send their passports, but can retain the originals and just send copies.

Biometric information (e.g. photos, fingerprints, signatures) will be submitted at a single in-person appointment. This will be done at one of the new UK Visa and Citizenship Application Service Centres (UKVCAS). The private company Sopra Steria is being commissioned to operate these UKVCAS.

All UKVCAS should be open and operational by the end of November 2018.

The following presentation gives the very latest UKVI information on the new application service. You will find locations of the new Service Centres, which immigration routes are included in the new service, and what the online application process will look like.


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