At White Rose Visas, we are committed to ensuring that your privacy is protected. We will always keep your personal data confidentially.
The only exception is insofar as we are subject to legal or regulatory obligation, for example obligations imposed by our regulatory body, the Office of the Immigration Services Commissioner (OISC).
Types of data that we collect
Client data relevant to immigration applications
As part of our client service, we record and store data relating to client details, client situation, and advice provided. This data is used by us solely in order to provide an excellent client service, to ensure a successful immigration application, and to provide the best possible advice.
We are required by the OISC to retain relevant data for a period of no less than six years. After that point, this data is securely deleted.
In addition, we are required by the OISC to retain relevant data for any future audit by the OISC. However, on request, clients may object to their data being used for future audits of this sort.
Enquiries to White Rose Visas
As part of our enquiry process, and in order to help you best, we may record your name, contact details, and other relevant information relating to your enquiry.
When someone visits www.whiterosevisas.co.uk, we use a third-party service, Google Analytics, to collect anonymised internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify individual user. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Anyone on our mailing list has been explicitly asked whether or not they would like to receive our regular emails. If they assent to this, we record their name, email address, and minimal additional information to ensure that they receive the emails most relevant to their own situation.
The mailing list is only used to provide relevant information, news and advice concerning UK immigration. We do not sell or trade email lists with other organisations and businesses.
We use a third-party provider, Sendy, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.
You can unsubscribe from the mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing email@example.com.
Access to your personal information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may obtain an account of all of your personal information held by White Rose Visas upon request.
Clients of White Rose Visas may examine their records and any personal information contained therein upon request. This includes any Case Notes relating to your immigration application or immigration advice provided. To view, amend or delete the personal information that we hold, please email firstname.lastname@example.org