Manchester UKVCAS Core Centre

Manchester central library, rear

See our dedicated web page for up to date information on the UK Visa and Citizenship Application Service (UKVCAS). The UKVCAS was introduced in 2018 as the new way to make immigration applications from within the UK.

Where is Manchester UKVCAS Centre?

The Manchester UKVCAS is found inside Manchester Central Library, an impressive building in Manchester City Centre (pictured, above and below). The Central Library is located a short walk from Manchester Piccadilly and Manchester Oxford Road train stations, and just opposite the St Peter’s Square tram stop.

Manchester central library, front

The address is Manchester Central Library, St Peter's Square, Manchester M2 5PD.

The centre is housed in the basement of the library and at time of writing there are no signs directing users to the right place. In our experience, Library staff are patient at providing instructions, and at times even accompany users to the right place!

When you enter the building through the main entrance (pictured below) turn left and enter the lift on your left. Take the lift to the LG floor and upon exit turn right – look for a sign that reads CITY LIBRARY. Head towards the information point and once you have reached this turn left and walk to the end of the room – UKVCAS will be on the left.

Manchester central library, main entrance

What is the process once in the centre?

Users are shown to a check in desk where they will need to present their appointment confirmation email and passport.

They are then shown to a biometric booth (pictured below) where fingerprints and a digital photo are taken. Only the applicant is permitted inside the biometric booth. The booths are self-service and this is the process that should be followed:

Manchester UKVCAS centre, check-in
  1. Press start
  2. Scan the barcode of your confirmation document
  3. Scan the picture page of your passport
  4. Prepare to have your photo taken (e.g. remove glasses) and press I'm ready. If users are not happy with the photo there is an option to retake.
  5. Provide your fingerprints
  6. Provide your signature

After biometrics have been completed, users should return to the check in desks to upload documents if needed, and to finalise the process.

What facilities are there in the centre?

At time of writing, Manchester UKVCAS centre is one of only six core locations in the UK. Given this, White Rose Visas are surprised by the limited facilities available. However, the main thing is that the appointment system usually works well, and users are quickly taken from the waiting area to desks to check in.

Upstairs in the library there is an excellent café, toilets and baby changing facilities. There is also free Wi-Fi and plenty of PCs available if needed.

Frequently asked questions about Manchester UKVCAS centre

What are the opening hours?

As of 1 April 2019, the opening hours are 9am to 7.30pm Monday to Thursday inclusive, 9am to 4.30pm on Friday, and 9am to 4pm on Saturday.

How long does the process take?

The usual time is between 30 minutes and one hour in total

Can I talk to a case worker about my application?

UKVCAS centres are operated by a private company - Sopra Steria. They do not play any part in making a decision on whether or not to grant a visa and cannot pass on any information to the Home Office. If your circumstances are unusual you should write a letter explaining this and upload it along with all other documents.

Where are the nearest car parks to Manchester UKVAS centre?

  • Q-Park Piazza: 75 St James Street, Manchester M1 4BP. This is approximately 0.2 miles from Manchester UKVCAS.
  • National Car Park (NCP): Queen Street, Manchester M2 5JB. This is approximately 0.3 miles from Manchester UKVCAS.
  • National Car Park (NCP): Chepstow Street, Manchester M1 5JN. This is approximately 0.3 miles from Manchester UKVCAS.

What is the phone number for the Manchester UKVCAS Centre?

Unfortunately, there is no direct line. The only way to reach them by phone is to call the Premium Support Line on 0900 165 6600. This is run by the private company Sopra Steria, and is charged at a premium rate (at least £2.50 per minute).

If you require any further information regarding any aspect of the new UKVCAS system please do not hesitate to contact White Rose Visas for a free consultation.


0114 303 9933

0800 8600 851


White Rose Visas

Wharf House

Victoria Quays

Wharf Street

Sheffield S2 5SY

United Kingdom

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