Glasgow UKVCAS Service Point

See our dedicated web page for up to date information on the UK Visa and Citizenship Application Service (UKVCAS) which is the way to make immigration applications from within the UK.

What is the address of the Glasgow UKVCAS Service Point?

Sopra Steria, The Pentagon Centre, Suite 102/103, Washington Street, Glasgow, G3 8AZ

What is the phone number for the Glasgow UKVCAS Centre?

Unfortunately, there is no direct line. UKVCAS has a live chat which is open 9am - 5.30pm, Monday to Friday and there is an online enquiry form. Both can be accessed here.

What are the opening hours?

8am to 4pm, Monday to Tuesday & Thursday to Saturday

10am to 8pm, Wednesday

What services are available?

Sopra Steria staff offer Biometric Capture (fingerprint and photo), Digitisation (scanning of documents, if required), and Interpretation.

Where are the nearest car parks to Glasgow UKVCAS Service Point?

  • Cadogan Square Car Park, 25 Douglas St, Glasgow G2 7BG: approximately 0.2 miles away
  • Euro Car Park, Brown St, Glasgow G1 4RU: approximately 0.3 miles away
  • Q-Park, 99 Waterloo St, Glasgow G2 6HS: approximately 0.4 miles away

How do I get to Glasgow UKVCAS Service Point by public transport?

  • Glasgow Central Train station, Gordon Street, is approximately 0.5 miles away
  • Charing Cross Train Station is approximately 0.5 miles away
  • Anderston Train station is approximately 0.2 miles away

What is the process on the day of application?

Applicants are shown to a check in desk where they will need to present their appointment confirmation email and passport.

They are then shown to a biometric booth where fingerprints and a digital photo are taken. Only the applicant is permitted inside the biometric booth. The booths are self-service and this is the process that should be followed:

  1. Press start
  2. Scan the barcode of your confirmation document
  3. Scan the picture page of your passport
  4. Prepare to have your photo taken (e.g. remove glasses) and press I'm ready. If users are not happy with the photo there is an option to retake.
  5. Provide your fingerprints
  6. Provide your signature

After biometrics have been completed, applicants should return to the check in desks to upload documents if needed, and to finalise the process.

Can I talk to a case worker about my application?

UKVCAS Service Points are operated by a private company - Sopra Steria. They do not play any part in making a decision on whether or not to grant a visa and cannot pass on any information to the Home Office. If your circumstances are unusual you should write a letter explaining this and upload it along with all other documents.

If you require any further information regarding any aspect of the new UKVCAS system please do not hesitate to contact White Rose Visas for a free consultation.


0114 303 9933

0800 8600 851


White Rose Visas

101 Wilkinson Street


S10 2GJ

United Kingdom

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