Cardiff UKVCAS Core Centre

See our dedicated web page for up to date information on the UK Visa and Citizenship Application Service (UKVCAS). The UKVCAS was introduced in 2018 as the new way to make immigration applicatons from within the UK.

What is the address of the Cardiff UKVCAS Core Centre?

Cardiff Central Library, The Hayes, Cardiff, CF10 1AJ

What are the opening hours?

8am to 6pm, Monday to Friday

What services are available?

Sopra Steria staff offer Biometric Capture (fingerprint and photo), Digitisation (scanning of documents, if required), and Interpretation.

What is the process on the day of application?

Applicants are shown to a check in desk where they will need to present their appointment confirmation email and passport.

They are then shown to a biometric booth where fingerprints and a digital photo are taken. Only the applicant is permitted inside the biometric booth. The booths are self-service and this is the process that should be followed:

  1. Press start
  2. Scan the barcode of your confirmation document
  3. Scan the picture page of your passport
  4. Prepare to have your photo taken (e.g. remove glasses) and press I'm ready. If users are not happy with the photo there is an option to retake.
  5. Provide your fingerprints
  6. Provide your signature

After biometrics have been completed, applicants should return to the check in desks to upload documents if needed, and to finalise the process.

Can I talk to a case worker about my application?

UKVCAS centres are operated by a private company - Sopra Steria. They do not play any part in making a decision on whether or not to grant a visa and cannot pass on any information to the Home Office. If your circumstances are unusual you should write a letter explaining this and upload it along with all other documents.

If you require any further information regarding any aspect of the new UKVCAS system please do not hesitate to contact White Rose Visas for a free consultation.

CONTACT WHITE ROSE VISAS

0114 303 9933

0800 8600 851

Email info@whiterosevisas.co.uk

White Rose Visas

Wharf House

Victoria Quays

Wharf Street

Sheffield S2 5SY

United Kingdom

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